info + policies
policies
✴︎ all sales are final, i do not accept returns or exchanges
shipping
✴︎ orders ship out from thunder bay, ontario
✴︎ orders are shipped via canada post within 5-10 business days of purchase unless otherwise stated
✴︎ i go into town to the post office to ship orders out once a week
✴︎ please make sure you have provided the correct mailing address, i am not responsible for items lost if you have given the wrong address (once the order has shipped it is out of my hands and in the hands of the courier)
✴︎ i am not responsible for lost or stolen parcels
✴︎ all packages are market as ‘sale of goods’ with the correct value. International customers are responsible for any duty/customs fees
✴︎ i am unable to ship the the EU at this time due to the new GPSR updates as of january 2025
**shipping to usa/tariff update**
✴︎ i am shipping to the USA at this time, unfortunately there is a 35% tariff on goods shipped into the states via canada post right now, but you are able to pay that up front at check out and should not have any surprise fees when it reaches your door. the situation is not ideal, we all know this, it’s a huge bummer, but I thank you for your patience as we navigate these new challenges and ever evolving changes
local pick up
✴︎ i am not offering local pick up at this time
local folks please check my instagram for updates on which markets/pop ups i am at where you can shop in person, otherwise all orders will be shipped right to your door
contact
please email me at badger_hollow@yahoo.com for any inquiries or fill out the contact form in the navigation bar above